Delivery availability
Delivery serviceability is assessed for the requested address and product requirements. Submitting a local request does not confirm that delivery is available. Provide a complete address, landmark, city, state and PIN code.
Timing and charges
No fixed delivery period or free-delivery promise is made on this website. Availability, processing needs, dimensions, access and transport arrangements can affect timing and charges. These details must be agreed before fulfilment.
Glass handling and access
Glass and mirrors require careful handling. Inform the business about stairs, lifts, narrow access, unloading restrictions and other site conditions. Installation, lifting equipment and special handling are included only if expressly agreed.
Receiving products
Arrange for someone to receive and inspect the delivery. Check visible condition and the agreed specifications with the delivery team where practicable. Report concerns promptly with the request reference, description and photographs where available.
Cash on Delivery
The confirmed amount is payable under the agreed Cash on Delivery arrangement. No amount is collected through this website. If delivery details change, contact the business before dispatch to discuss available options.
Information needed to arrange transport
Share accurate dimensions and the intended delivery location when discussing fulfilment. Large panels, multiple pieces and processed products may require different packing, vehicle space and handling arrangements. Mention any restrictions on delivery vehicles, parking, unloading or entry to the premises before a delivery is scheduled so that the practical requirements can be considered.
Preparing the receiving location
Keep the agreed access route clear and identify a suitable place to receive the goods. Tell the business about stairs, floor levels, lift dimensions, narrow corridors and building management requirements. Do not assume that movement to an upper floor, unpacking, installation or disposal of packaging forms part of delivery unless that work has been expressly included.
Confirming the delivery plan
The planned date, delivery charges and receiving arrangements should be confirmed directly. The website does not offer a delivery-slot reservation or live tracking service. If the business provides an estimated time, treat it according to the conditions explained in that correspondence. Changes in processing, transport or site access may require the parties to agree a revised plan.
Inspection when goods arrive
Where it is safe and practical, compare the delivered items with the agreed specification and check for visible damage before installation. Record the nature of any concern and retain relevant packaging or delivery information where appropriate. Avoid handling sharp edges or damaged panels without suitable assistance. Photographs can help describe a concern but do not replace safe handling.
Missed delivery or changed access
If the receiving person will be unavailable or access conditions change, contact the business as early as possible. A second attempt, storage or a different handling arrangement may need to be discussed. This website does not impose an automatic redelivery charge; any applicable arrangements or costs must be clarified directly before the next step.
After delivery
Keep the order correspondence and any delivery acknowledgement for reference. Store and handle products according to the guidance supplied for the actual material and finish. Supply of a product does not by itself confirm that the receiving site is suitable for installation. For concerns discovered after receipt, contact the business promptly with details of the product and what you have observed.
Coordinating with installers and site teams
If a contractor or installer will receive the products on your behalf, share the agreed delivery details with them and tell the business who is authorised to receive the material. Coordinate the delivery with site readiness rather than assuming that installation can begin immediately on arrival. Any need for temporary storage, protective coverings, access equipment or additional people should be discussed in advance. Delivery confirmation alone does not include supervision of installation or approval of the finished work.
For assistance, email contact.popularglass@gmail.com.